vb44's Privacy Policy —
Your Data Is Our Responsibility

This Privacy Policy applies to all users of the vb44 platform. When you visit our website, create an account, or use any of our services, you acknowledge that you have read and agreed to this policy. vb44 respects user privacy and is committed to protecting personal information.

This policy has been drawn up in accordance with the applicable laws and regulations of Bangladesh. If you have any questions, please contact our support team.

vb44 collects various types of information in order to provide its services. This information falls into two main categories:

1.1 Personally Identifiable Information (PII)

When you register on our platform or use our services, we may collect the following information:

• Full name
• Email address
• Mobile number
• Date of birth (for age verification — only users aged 21 and above may use the service)
• Payment-related information (partial details of bKash, Nagad, Rocket, or bank accounts)
• Information required for identity verification

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

• IP address
• Browser type and version
• Operating system
• Time spent on the website and pages visited
• Cookies and session data
• Referral source (where you came from before reaching our site)

vb44 collects and uses your information only for specific and legitimate purposes. The purpose behind each use of your data is clearly stated below:

• Account management: To create, verify, and securely maintain your account.
• Payment processing: To complete deposits and withdrawals securely — via bKash, Nagad, Rocket, and bank transfer.
• Age verification: To confirm that only users aged 21 or above are using the service.
• Customer support: To resolve your issues quickly and effectively.
• Platform improvement: To analyse user experience and raise the standard of our services.
• Fraud prevention: To detect and prevent suspicious activity.
• Legal compliance: To comply with applicable laws and regulations.

vb44 applies industry-standard technical and organisational measures to protect your information. The key components of our security framework are as follows:

3.1 Encryption

All communication between you and our servers is secured using SSL/TLS encryption technology. Payment-related information is stored with an additional layer of encryption.

3.2 Access Control

Only authorised personnel may access your information, and only to the extent required. All staff are bound by strict confidentiality agreements.

3.3 Regular Security Reviews

Regular security audits are conducted to identify vulnerabilities in our systems. Any potential risks are identified and addressed promptly.

vb44 never sells your personal information or transfers it to third parties for marketing purposes. Information may be shared only in the following limited circumstances:

• Payment processors: Necessary information is shared with trusted payment partners (such as bKash, Nagad, Rocket, and approved banks) to complete transactions.
• Technical service providers: With technical partners required to operate the platform, who adhere to the same privacy standards.
• Legal obligations: In response to a lawful order from a court or government authority.
• Fraud prevention: To prevent serious fraud or criminal activity.

In each of the cases above, only the minimum information necessary to fulfil the purpose is shared.

The vb44 website uses cookies. Cookies are small text files stored on your device that help improve the functionality of our platform.

5.1 Types of Cookies

• Essential cookies: Required for login sessions and security. Without these, the platform cannot function properly.
• Functional cookies: Help remember your preferences and settings.
• Analytics cookies: Used to understand user behaviour, which helps us improve our services.

5.2 Cookie Control

You can disable cookies by changing your browser settings. However, please note that disabling essential cookies may limit some features of the platform.

vb44 retains your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected:

• Information relating to active accounts is retained for as long as the account remains active.
• Transaction-related information is retained for a set period as required by legal obligations.
• Even after an account is closed, certain information may be kept for a defined period to meet applicable legal and regulatory requirements.
• Once no longer needed, information is securely deleted or anonymised.

You have several important rights regarding your personal information. vb44 respects these rights:

7.1 Right to Access

You may request to know what information we hold about you. Following verification, we will inform you within a set timeframe.

7.2 Right to Correction

If any of your information is inaccurate, you may request a correction. This can be done via account settings or through our support team.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained to meet legal obligations or in connection with ongoing transactions.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data use. We will honour your request if it is valid.

vb44's services are strictly for users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that a minor has provided us with their information, that information will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using our platform, please contact us.

The vb44 platform may contain links to third-party websites. vb44 is not responsible for the privacy practices of those external sites. You are advised to read the privacy policy of any other platform before accessing it.

Payment gateway providers (bKash, Nagad, Rocket, and banks) operate under their own privacy policies. When you access their platforms during a transaction, their policies will apply.

vb44 reserves the right to change or update this Privacy Policy at any time. In the event of any significant change:

• The updated policy will be published on this page and the "Last updated" date will be changed.
• Registered users may be notified of significant changes by email.
• Continuing to use the platform after any changes will be taken as your agreement to the updated policy.

You are therefore advised to review this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. vb44 takes all complaints seriously and will endeavour to resolve them as quickly as possible.

• Email: [email protected]
• Live chat: Available 24/7 via the website
• Support languages: Bengali and English

We commit to responding to any privacy-related concerns you raise with due care and respect.